Location as advertised - beautiful view. Few minor off-notes: some fixtures missing light bulbs, kitchen furnishings adequate, some cabinets contained odd paint-and-repair bits and pieces.A little more inexpensive attention to detail would lift the ambience. It was a tricky climb over the rocks to the "Turtle Bay" which left out a couple members of our family - but certainly worth it for those who could manage the trek.
It is a large unit with comfortable furnishings. The kitchen is well stocked with any tool or dish you could possibly need, but is showing some wear. All food had to be stored in the refrigerator because of an ant infestation. The location is great with a fabulous view, if you can see it through the dirty glass. We had to clean the glass panels on the lanai to see the view while seated at the patio table or from the sofa inside.
Be careful with the air conditioner deal. It will cost you $30 more per day if you have any other people staying other than 1st Master Bedroom. Back rooms are not airy and very dumpy, it gets hot especially if you use dryer. If you open windows, then you have to hear all noises from the road traffic, yard maintenance noise, air conditioning noise from other complexes, and early birds! It was hard to sleep. Dishwasher is almost not working, it was better wash dishes by hand for your vacation stay, and roaches are your visitors. It is natural in Hawaii and I was explained that extermination happens quarterly, but it was scary to see definitely big guys almost everyday in multiple areas in the condo. Bug spray is in the pantry. If you do not like roaches, do not visit here. If you need to use 2nd master downstairs, please bring your personal sets of bath towels. The towel sets there were stinky and we washed them twice with hot water but could not get rid of the old towel smells. The housekeeping crew number is hidden, so it is hard to call when you need something simple. But there is an emergency number to clear problems, they are helpful, except weekends. You will only have maintenance help Mon-Fri. After all, the front view is great. I have heard you can see dolphins swim around sometimes.
Place was great to stay at. Only problem was that the fusebox switch for the fans in the upstairs bedroom had been turned off, along with the lights in the upstairs bathroom, and the A/C. Too late to call to address issue when we arrived at 9PM. The next day we called at 2PM, got no response, called again and was put in contact with the maintenance lead. At 5PM, still nobody arrived to address issue. Called again & was told that the issue could not be addressed until the following day due to the time of day. So, once again, can't use the fans upstairs and guest slept on the couch for the 2nd evening in a row. 1st thing next morning, maintenance guy shows up and reverses switches on fusebox...which was locked by the way. Took less than 5 minutes to fix problem. Then I get a call from maintenance lead person telling me that situation is fixed and A/C is available too, but if I use it, there will be an additional daily charge. Seems to me, this person should have been apologizing for the screw up in the 1st place and offering some kind of compensation to me for having one of my guests sleeping on the couch for 2 nights...all for a 5 minute fix, which was somebody's error in the 1st place.
Great location. Enjoyed sitting on the deck eating breakfast and whale watching at the same time. Would definitely go back again.
The property is 2 floor terrace house i would describe it as. it is fitted with carpet apart from the kitchen and dinning area. i think i would prefered hardwood floor if this is my property. Watching the sunset from the lanai that is so perfect is feels unreal! Internet and phone just installed during our stay so this won't be an issue anymore, it is not wireless though, i would recommend to fit a wireless router as it doesn't cost much but it means guess can have multiple pc access to the internet. I would suggest to have a printer as well, this means the guess can print the boarding pass when they checkin the airline via internet. Overall the house is excellent all round, we can't fault anything at all, furniture is very high quality. about 5 min drive to the south is perfect place for snorkling and surfing, 5 min drive to the north is all restaurant are based, so the location is perfect.
two things 1. ads made this property look like a beach front home , instead it was a condo. 2. the unit wasn't prepped for our arrival; the hot water heater wasn't on and the air conditioner was locked at 84 degrees; not something one want to deal with after 3 flights and 14 hours. Other than this the units was nice with a great view, fairly quiet and well appointed
Aloha ' Thanks for the nice review. We are soory it was 84 degrees upon arrival. AC is an option you were asked if you wanted before your arrival and you did not choose it prior to arriving. It appears you ripped the AC cover off the wall, so we assumeyou used it and it worked after that. Aloha!
My only complaint was that the air conditioning was shut off during our stay. It turned out that the weather was not too bad and the house was around 80 degrees most of the time, but had it gotten any hotter we would have been very unhappy. The rent was high enough that the air conditioning could have been kept on even if it were set at a fairly high temperature, say 78 or 80 degrees.
The location on the ocean was great; the only real drwaback to the location is that there was not really a nice place to go for a morning stroll (except down the busy Allii street). Having our mothers with us limited the amount of rock scrambling we could do in front of the building and they were disappointed to not be able to walk to the ocean & the small beach areas because of the rocks. Overall though a very enjoyable place.
My wife & I had agreat time & the property was excellent. Every thing went perfect. We plan on contacting you soon for a repeat performace.
We stayed during winter high-surf & were treated to big wave surfers and waves crashing in front of the property at a famous surf spot called Boneyards. The surf crashing was loud, but we loved it! We also viewed Humpback whales breaching a couple hundred yards out. The home is very comfortable & I would stay here again. Note - there is jagged lava rock & no beach entry to swim, no pool, & no hot tub. It's all about the view! It's also about a half mile to the weekend Farmer's market & a couple miles south of town.
The condo was beautifully laid out. The location and views were fantastic. We watched the sun go down every evening and awoke to the sound of the surf every morning. The sleeping quarters were very nice, especially the master suite. The kitchen was great, especially on Christmas day when we fixed dinner for both my own and my sisters families. We had a wonderful time.
The place was spotless, except for a missing screen on the lower bathroom window. It was later found UNDER the house. That needs to be replaced. My biggest complaint about the place was the dishwasher. It seems to be missing a spring in the door, and the VERY HEAVY door falls open. I whacked myself in the knee the first few times, but this could be a VERY dangerous situation for a young child or elderly person. I will contact Brad Lusk about this. I like the simplicity with which the unit is decorated. It is neat, clean and not over-tchotchke'd. It lets the location be the decoration---who can compete with being RIGHT on the ocean? Would I stay there again? IN A HEARTBEAT! Please send me a ticket---I can be packed in 5 minutes.
Overall had a good experience. Condo is nicely furnished and in a great location. Would have liked to have more than 1 wash cloth to share between the 5 of us. Also for the amount of the cleaning charge, cleaning could have been more thorough... coffee pot still had used coffee filter from previous guests, crumbs on countertops, several plates in cupboard had food particles/crumbs on them, and carpet throughout needed vacuumed. Previously we have stayed at other condos in Hawaii that charged $75 for cleaning and were spotless! Also the old, beat up, unuseable patio furniture on the upstairs lanai should be disposed of, it is an eyesore.
better than expected, and expectations were high
The view from this townhouse's lani is the best there is! We have traveled to all of the islands and this spot on the Big Island continues to be our favorite. You have the convenience of Kona right near by, access to the best snorkeling just down the street and you are in the comfort of a well furnished, welcoming home. This was our second time at this location and we will be back - soon, I hope!
Beautiful ocean view. No working smoke dectors. Lani's were never cleaned and very very dirty. Could only find four washcloths even digging though the extra linens. Captain chair at dining table leg was broken, in addition caster kept falling out when moved. Needed to call the property manager once as the water was shut off and he returned the call promptly.
Everything was great, and I dont want people to think that I am being too picky, but there is one need for improvement.... just communicating to us that right next door they are in a process of building a new condo!! So, we left most of the day to get away from the sounds of hammering and saws... Nothing was communicated to us before arrival about the construction. The property is very reasonably priced!!!!
The view of the ocean was unforgettable! It was a great location to the towns many shops and eating places. We were sad when we had to leave!
Hale Le 'ale'a Ohana was everything we could have hoped for. It is a beautiful waterfront condominium with gorgeous views. We will stay here again when in Kona.
This condo is in a great location; easy access to Alii Dr & Queen K Highway and so close to the water you can hear the waves through the closed windows. All 3 bedrooms are large, with plenty of privacy. We'll stay here again next time we vacation in Kona. Only complaint were the little ants, but that's to be expected in a tropical location.
This beautiful condo is in a great location, central, yet quiet, with gorgeous ocean view. Would love to stay here again.
Nice accommodations right on the ocean. Enjoyed the 5 day stay with family.
We loved our stay. The place was a good as we hoped it would be. Could not be in a better location.
Great oceanfront condo. We saw lots of nice sunsets from the condo lanai. Sea turtles a short walk from condo along the beach. Close to town. Can't wait to go back, will stay there again.
The condo was very nicely furnished and very clean. We were traveling as part of a group of three families and our condo was the nicest by far!