a Ka hale Laukaha home was fantastic. My wife sat on the steps to the entree way and enjoyed the koi every morning. The pool was cold, but we all swam in it everyday. The spa got luke warm and it felt warm duing the cool nights. The only negatives was their was no buitain for the bbq pit, and their was very little paper supplies. If you rent this house you will have to go to the store no spices or cooking supplies. The view is outstanding. We had a wide range of ages and everyone was impressed with this home. I want to thank Prince Properties for all their help.
The physical condition of the place was phenomonal. Very Clean and attention to detail was great. Loved the garage. On the down side, the coqui frog population is a huge problem. We couldn't sleep at night and left a day early. If the house had ac we could have turned it on at night to drowned out the noise. Also the pool temp and unheated spa were a drag. We would have gladly payed more to have at least the spa tempuature at 100 degrees. It would have been nice to have a radio or cd player in the main kitchen. The outdoor shower was great. We won't visit this property again, however we'll probably use Prince Properties in the future, as we live in Kona and have family visit annually. Mahalo nui loa
So sorry about the coquie frogs.We hope you come back and we will compensate you for y15% our dissatisfaction.
Beautiful house, dryer broken for majority of our stay. Had a great time in the pool even though it was cold. Hot tub never worked. Overall the house was in good condition. The house never got as cool as we would have liked. The barbeque was in terrible condition, unusable I would say. Would definitely plan on staying there again.
We stayed in this property for the Christmas Holiday, and had such a perfect vacation! The house was beautiful, well appointed with amenities (towels, trash bags, kitchen utensils, dishes, pots/pans, laundry detergent, dish soap, cleaning supplies, etc.) and had lots of space for everyone to relax. But needed to buy toilet paper and paper towels because there wasn't enough. The putting green, koi pond, swimming pool and spa were all gorgeous. The two large master bedrooms were very comfortable and the bathrooms were huge and pampering conducive. The third bedroom downstairs was a queen bed and smaller day bed in one room, which would be fine for kids, but for another pair of adults was a bit of a let down after seeing the other two bedrooms. Although it didn't have its own bathroom the one just around the corner was very nice. A small wet bar/kitchenette was downstairs, perfect for morning coffee. Beautiful stonework throughout the house! And a nice indoor/outdoor living vibe. Overall we would definitely stay here again!! It was so much cheaper to stay here than in a hotel when split between three couples. And you get to cook your own meals together, which is cheaper than eating out every time and was more enjoyable for us. We still went down to Kailua-Kona on the water and ate at a few places though, because it's close enough. Traffic could be bad sometimes on the main highway, and the property is way up on the hillside with a few steep roads and twists and turns. But all in all, this property was an excellent hidden jem for us!
The house was amazingly beautiful, but we did have a few problems. The day after we arrived the frig. stopped working, a repairman was promptly called, but the repair was only temparary, so we had to keep a close eye on it the entire time. The pool was beautiful, but... it was way, way colder than the frig. which was a huge dissapointment.
Wonderful property. We could not get the hot tub to heat up. We followed the directions but no real heat. That was the only bummer.
The home was not as up kept as we had envisioned, being an immaculately designed property. Some light bulbs were burnt out, the stove wasn't working propery (pilot light for the ranges would remain on at times), one of the sinks in the master bathroom was clogged, a window screen was missing (a big deal when you want a breeze, but want to keep the critters out, which there are more than one might be used to coming from a non-tropical location), the outside rock shower remained unused during our stay due to spider webs, nested with an albeit beautiful, large spider, on the palm leaves along the stairwell path/enclosing the shower and leaves/debris/dirt in the shower itself, and the hottub/spa did not get above lukewarm (and lukewarm only in comparison to the pool water). The property was advertised with the Jacuzzi, but when we arrived, there was a note that stated the property was not advertised with (can't remember the exact words), but basically it conveyed if the jacuzzi didn't heat up, no refunds would be offered since the heating of the jacuzzi was not advertised. That being said, if ten young adults or several families were staying, it would be more than sufficient.
The house was lovely! The only downside was the Spa only worked one night out of the 14 days we stayed at the property. Also the outdoor shower had draining problems that need to be repaired, so we were unable to enjoy this feature after the first two days. I would also suggest taking out the verbage about the light show, the one night the lights worked it was very disappointing compared to the write up. We would have happily given the house a five star rating, but it was super disappointing that the Spa did not work. The staff at Prince Properties made a small attempt to get the Spa fixed, but it did not seem to be a priority and she even mentioned that it was not part of the facility, which considering the write up on the website seemed like she was trying hard to get out of fixing the problem. The beds were super comfortable, the kitchen was great, the huge surrounding deck awesome, the views stunning. The house is easy to keep clean, spacious and we will be back to Kona next year and requesting to rent it again.
We loved this house!The only thing we would suggest is that they leave you a few extra items.. such as toilet paper, paper towels soap etc. We assumed the house would be stocked with those items. The location was perfect, close to everything you need. The deck and the pool were incredible. This is the perfect vacation home to rent!
Lovely home and location. Kitchen well stocked with cooking utensils. There were some maintenance issues which we felt the cleaning staff should have noticed and reported. Dryer switch was not working properly and finally broke. Three of the deck chaise lounge chairs were broken and we needed to fuss with them before we could use them. 4th was not repairable. Smoke detector in the dining room kept going off so we replaced with the new one which was on the kitchen counter. Shower in master bath was partially broken. Cleaning folks would have noticed had they turned the shower on. One of the downstairs sliding doors would not open, close and lock easily. With a few maintenance fixes the house is a great place to vacation.
Had a wonderful trip, house is in a very convenient location. Sheri was very responsive to our feedback and provided excellent service.
Thank you for your review. We hope to have you back with us again soon!
We rented this house as a special vacation for our 30th anniversary so we spent more than we usually would. The house was advertised as one with a great view and being at 800 ft, on the side of a volcano one would expect so. Well day 1 & 2 beautiful, then the next 10 days vog. Think thick smoke fog mix, blocking sun and view. This is common in this area, we came to find out from the locals, but of course our property manager said she had "no idea" what was going on. Then the kitchen faucet rotted off, plumber came, repaired it. Had to call him back the next night due to a flooded kitchen floor. Cockroaches, big. Oh and no where does it say that you can't get to the downstairs where most of the bedrooms are without going to an Outside stairs! Weird. For such an expensive house, I expected better information and no cockroaches and better upkeep. Maybe a discount or disclaimer about the vog. But to act like you didn't have any idea what it was...come on.
Aloha. We do thank you for your time and review of the home. We are sorry the Vog made your Hawaii stay not the best. It is part of Nature that we all deal with as residents and it has been better this year than the past few due to a reduction in a plume. We were so greatful to the plumber for fixing the problem so quickly and we are sorry agaain this did interupt the stay somewhat. We hope to have you back with us again soon. There are websites that will tell you the vog levels at the National Park also. Aloha Nui
All in all, the home was well-equipped, very comfortable and we enjoyed staying there. We were surprised that there is no internal stairway to the lower level living area and no method (intercom or working phone downstairs) to contact anyone down there except to go outside, down the stairs and back in. That fact should be in the home description!
Thank you for your review. We will add that to the discription to better inform visitors.
We very much liked the house and the property mgmt group was pleasant and helpful. Everything was as advertised. The two issues that we were dissappointed with were the glass see thru doors on the 2 master suites and the hot tub not available to use in the morning.
Aloha! Thank you for your time and review. The glass has never been mentioned to me, so I will let the owner know and see if there is a lace we can add there. Yes the hot tub is on a tight schedule. There are 2 large Jacuzzi tubs in the home on the flip side. We thank you again and hope to have you back with us again soon. Brad Lusk Mgr
Thank you for your reviews and stay with us. We hope to have you back with us again soon! The Koi have been a wonderful sight for the home! I love feeding them myself! Brad Lusk Mgr
This was a perfect place for 8 girlfriends to celebrate our Five0. When we give the cleanliness ony a 4 it was prefectly fine, just some of the area rugs could use a cleaning. Nothing to really worry about.
Thank you for your review. We ahree the home was due for a good carpet cleaning and it has been done. We hope to have you back with us soon. The Vog is back to 2006 levels... Nice views are here again! Brad Lusk Mgr
The home was everything we expected from the photographs we saw online. It was spacious, well maintained, and clean. The neighborhood was very quiet and relaxing.
Thank you for your time and review. We hope to have you back with us soon. Brad Lusk Mgr
house needs some time to come back together. (1)2nd floor bathroom shower don't work (2) house needs to be sprayed for spiders, etc. (3)telscope there don't work (old) it advertize to look at ship come in.(4)some lights don't work in & out (5)pool cleaner needs to know when guest is there (6)coffee maker was not clean by last guest & also water leak out. this is a beautiful house but?
Aloha, We thank you for your time and reviews. Thank you also for letting us know about the shower, we will look into that. We have taken many steps since your stay and the home looks great. We look forward to your revisit. The telescope is there as decor, but you can see the ships come in without it. I saw it the other day. What a great home. We sometimes use the home for our office gatherings due to its location and views. Aloha Brad Lusk Mgr
Small issues that the property manager probably didn't know: The garbage disposal did not work and the jets on the lower level Jacuzzi did not work. The VOG was bad during our stay but even then the view was GREAT. This is a VERY nice house and well kept. Thanks for a wonderful place to call "home" during our stay in Hawaii.
Aloha and thank you for thr review, we were able to get the jacuzzi tub to work after a flip of the breaker. The Vog is a natural part of Hawaii and as of 2009 it has gone down greatly. The garbage disposal has als been replaced. Thank you for letting us know. We cant wait to have you back again soon! Brad Lusk Mgr
had a very hard time getting the hot tub working and it never worked when we wanted it to. I love to take hot tub in the am, but could not. It was cold the majority of the time, but propety management was nice enough to visit the property and fixed it for one day, then next day it was too hot to get in and when we were ready to take a hot tub itwas too cold. At my place you turn on the hot tub and within 1/2 hr it is at the desired temp you want and ready to enjoy. We had to deal with mongoose in glue trap which was not fun and the mommy was chasing us around as we were trying to get the baby out and then the next day we caught the mommy. something we should not have had to deal with. A live trap is nice to have. I have two at my place. The master bedroom downstairs has a door that is falling apart and was stuck shut. We had to get our saw from my work truck and fix it so it could open. Now don't get me wrong we had a wonderful time and really enjoyed, but when you have to pay that kind of funds, you should get first class treatment and not have to chase mongoose and or fix doors and or water fawcet in bathroom and there was not place to watch tv upstairs except in the bedroom. But still had a great time. You just asked for additional comments. Remember experience is what you get when you don't get what you want.
Aloha and thank you for your review. We have fixed the hot tub as of Feb of this year. We had to wait for inisurance on the hot tub and parts to come in. This was a great inconvienance and we were happy to offer the discount we did. Thank you for the suggestions and comments. ALOHA
A Ka Hale Laukaha very much lived up to our expectations.The house was every bit as lovely as the website depicted and the poolside and surrounding grounds were truly captivating.Our family loved our stay at this beautiful vacation was a beautiful property that was a wonderful retreat after spending time exploring a stunning island. The property is well managed and has included numerous amenities. We would most highly recommend this lovely home.
We had problems during the last two weeks (of 4) with rats! YUK Prince Prop. responded just couldn't catch them.
The home is located a couple of miles from the ocean but has great views and is in a very quiet neighborhood. We loved our stay the last two years during the month of January and would come back to this home again.
We found A Ka Hale Laukaha to be a fantastic place for our 25th. The house was a retreat, the view lovely, the neighborhood quiet, the information before we arrived was accurate, and the management helped with problems immediately. Only negative was the that the pool was too cold to enjoy for more than a minute or two, probably would be OK for kids.
The house was beautiful. We were surprised though that there was no air conditioning. We had a great time!
A night drive from the airport in the rain. Three generations of apprehension as we drove up the hill to the home. Will it be as nice as the photos? Will it really have all the 'stuff' we need for a wonderful vacation. Yes!!! A beautiful home in an area of beautiful homes. Paradise. We'd like to say a 4.75 for general condition. Upper level tattered ceiling fans and soiled carpet were reported to the Manager and surely have been replaced by now since any items referred to the Manager were quickly repaired or replaced. The outdoor gas grill was not functioning....did they send a repair man? No, the Manager personally delivered and set up a brand new one the same day! He even brought a new set of tools for the grill. The landscape and pool men were efficient and unobstrusive. Home was very clean upon our arrival and easy to maintain while we were there. We'd all love to stay there again as it is a wonderful place for a family vacation....lots of privacy if any of the six wanted to be alone, yet wonderful places to be together if you wished. We had all been to Kona before and stayed in commercial properties. This was definitely superior. The Kona Costco has prices comparable to Tucson...$1.50 for a hot dog and a Kona!!!! It would be worth a membership just to shop there for the great steaks, pineapples, produce and souvenirs.
Overall the house was very very nice. It was a great experience except for the cleanliness of the property. Very dirty....